At Nyla Dress, we aim to deliver your orders quickly and securely to your doorstep, no matter where you are in the world. Please review our shipping policy for important details regarding order handling and delivery.
Order Processing Time
All orders are processed within 2 to 4 business days after confirmation. You will receive an order confirmation message once your order is placed and a notification when it is shipped.
Shipping Method
We deliver orders through reliable courier and delivery partners to ensure safe and timely arrival. All deliveries are made via cash on delivery (COD). Please make sure someone is available at the delivery address to receive and pay for your order.
Estimated Delivery Time
Delivery times may vary depending on your location. Domestic orders typically arrive within 5 to 10 business days, while international deliveries may take 10 to 20 business days. Unexpected delays caused by customs or local couriers may occur but are rare.
Order Tracking
Once your order has been shipped, you will receive tracking details through email or SMS (if available for your region) so you can monitor your delivery status.
Undelivered Orders
If a delivery attempt fails due to an incorrect address or no recipient being available, our delivery partner may contact you to reschedule the delivery. In case the order is returned to us, please contact us to arrange redelivery.
Damaged or Missing Items
If you receive an order that is damaged or missing items, please contact us within 7 days of delivery at [email protected] with your order details and a photo of the package. Our team will assist you in resolving the issue promptly.
Contact Us
For any questions related to shipping or delivery, please reach out to [email protected].